Imagine that you are a global apparel company and you want to know how your new line of shirts are being displayed in department stores across the country. Now, imagine you have your very own nationwide force of "mystery shoppers" that could almost instantly and credibly report back to you. Even include photos. Anywhere. Anytime. Well, that's exactly what businesses are now able to tap into through a promising new mobile app called Gigwalk.

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PulsePoint Group
February 24, 2011

A recap of the previous week’s POV posts:

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PulsePoint Group
February 4, 2011

Much of the recent discussion surrounding innovation in the enterprise has been geared towards consumer-facing aspects of the business: crowdsourcing new product ideas, engaging the consumer in experiential marketing, or even asking the consumer to develop advertising or mobile applications for the business.

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PulsePoint Group
February 2, 2011

A recap of the previos week's POV posts:

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Anyone who watched the President's State of the Union address this week may have noticed the many times he used the word "innovate" throughout his hour-long speech. The morning after, many op-eds complained that for all the talk of "out-innovating" the rest of the world, the President didn't provide any concrete examples of how he envisioned America achieving this. According to a new article on Mashable, 2011's focus on driving innovation may have an unlikely leader in the Home Shopping Network (HSN), as their new crowdsourcing project suggests.

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Looking to disrupt the online retail market, HSN has announced an ambitious crowdsourcing project, in association with "social product development" firm Quirky, that allows its shoppers the opportunity to not just engage in the submission of ideas, but even share in the profits should the HSN online community push their idea to the sales / manufacturing stage.

The idea isn't necessarily new, as many good companies listen and act on what their customers want to buy in a product. But when HSN's CEO Mindy Grossman decided that her company would focus largely on curating a shopping experience from within, and combined that idea with the business' longtime emphasis on product storytelling, a hybrid model for leveraging, and (potentially) selling, products the community has committed to purchase was born. The process is an ambitious one, however, leveraging their massive and loyal community, HSN might be one of just a handful of businesses in the retail industry able to pull it off.

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